Privacy Policy

1. Information We Collect

Robin Healthcare collects information you provide directly to us, such as when you submit an enquiry, request our services, subscribe to our communications, or contact us for support. We also automatically collect certain information when you visit our website.

2. Types of Information Collected

We may collect the following types of personal information:

• Contact information (name, email address, phone number, mailing address)
• Business information (clinic name, organisation type, specialisation, business needs)
• Communication preferences and marketing consents
• Website usage data (IP address, browser type, pages visited, time spent)
• Social media profile information (when connecting via social platforms)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our medical devices and clinical services
• Process transactions and send related order information
• Send you technical notices, product updates, security alerts, and support messages
• Respond to your comments, questions, and provide customer service

4. Information Sharing

Except as described in this policy, we do not sell, trade, or otherwise transfer your personal information to third parties without your consent. We may share your information with trusted service providers that assist us in operating our website and conducting our business.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us. To exercise these rights, please contact us using the information provided below.

7. Policy Changes

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the last updated date.